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What are Schedules and How Do I Manage?
What are Schedules and How Do I Manage?
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Written by David Webb
Updated over a month ago

What is a Schedule?

  • Here are a few examples of why you might want to use a schedule:

    • a reoccurring shift that happens on specific weekdays

    • set up a schedule that alternates reoccurring shift teams every other day

    • set up a schedule with day and night shifts

    • the variations are endless

  • A schedule consists of a series of recurring shifts that follow a specific pattern. When workers sign up for a schedule, they commit to attending all the shifts outlined in that plan.

  • For example, the schedule shown below follows a bi-weekly recurring pattern. Each shift includes 3 Forklift Operators and 8 Warehouse Associates. In Week A, the shifts occur on Monday, Wednesday, and Friday, while in Week B, they take place on Tuesday and Thursday. All shifts have a consistent start time of 9 AM and end time of 5 PM, and this 2-week pattern reoccurs over and over again.

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  • Schedules provide businesses with a reliable, consistent workforce over an extended period, ensuring regular coverage and streamlined operations.

How do I create a Schedule?

  • When you go to the shift booking flow, you’ll be asked what type of shift you’d like to select. Select “Long term schedule with recurring pattern (weekly, bi-weekly)”

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  • Name your schedule, fill in all the relevant details, including roles and assigned workers, then review and confirm everything. Once confirmed, your schedule will be created!

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How Do I Manage My Schedules?

  • Schedule details page gives you the flexibility to make changes as you go.

  • Worker Management:

    • You can view and manage all the workers assigned to your scheduled shifts.

    • You can also send invitations to workers you'd like to add to your schedule.

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  • Edit Schedule:

    • If you need to add an extra shift or a new role to your schedule, simply use the "Add to Schedule" option.

    • To modify schedule details, the "Edit Schedule" feature allows you to update roles, workers, pay rate, shift supervisors and other relevant shift details.

    • For adjustments to a specific day, you can modify the start and end times of individual shifts directly in the shift list.

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  • Cancel Schedule:

    • If the schedule is no longer needed, you can cancel it by selecting "Cancel Schedule" from the schedule details page. You can also choose the specific date for the cancellation to take effect, allowing you to plan the cancellation in advance if needed.

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How Do I Manage Single Day Shift?

The day view allows you to take any necessary actions and access important information for shifts on a specific day within the schedule.

By navigating to the shift details from the schedule details page for a particular day, you can find key information such as clock-in/out codes, shift start and end times, and the list of workers assigned to that day. You can also send shift invitations, communicate announcements to workers on the shift, view and share shift details, and make edits to the shift directly from this page.

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