What happens during a drug screen?
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You will be asked to give a sample (like urine, hair, or saliva) to be tested for certain substances. A healthcare professional will guide you through the process to make sure it's done properly and confidentially. The sample will be sent to a certified lab for analysis and the results will be shared with us.

What substances are screened for?
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The drug screen typically tests for substances like:

The exact substances tested depend on the role you're applying for or the employer's requirements.

I take marijuana, medications, or vitamins.
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If you take marijuana, medicine, or vitamins, it’s important to inform the drug screen administrator beforehand. Medicine is typically acceptable as long as they are legally prescribed, but certain substances (like marijuana) may still affect your results, even if it’s legal in your state.

Where should I go for the drug screen?
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You will get instructions on where to go for the drug screen. It is typically conducted at a certified testing facility, which may be a local lab, clinic, or healthcare provider we work with. The specific location will be in your drug screen invitation.

Can I choose where to take the drug screen?
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In most cases, you will be directed to a specific location for the drug screen. However, if you can’t make it to a certain location, you can contact the support team to discuss other options.

The drug screen location is too far.
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Contact our support team if the drug screen location is too far for you. We may be able to help you find a closer place or provide other solutions to help complete the screening.

When should I take my drug screen?
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You should take your drug screen as soon as you get the invitation. There’s a deadline to complete it, which is typically within a few days. Follow the instructions provided to avoid delays in the hiring process.

My drug screen invitation expired.
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Contact our support team immediately if your drug screen invitation has expired. We can help you get a new invitation or reschedule your test. Make sure to take the test as soon as possible to avoid further delays.

I need my drug screen code.
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Contact our support team if you don’t see your drug screen code on the app. We will give you the necessary code to complete the process.

Can I pass a drug screen if I haven't used drugs recently?
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If you haven’t used drugs recently, you’ll likely pass the drug screen, though it depends on what substances are being tested. Some substances stay in your system longer, and the type of test can affect the results. If you're worried about recent drug use, we recommend contacting the testing center for guidance.

Can I retake the drug screen if I fail?
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Currently, our policies do not allow you to retake the drug screen if you fail it.

Can I challenge a drug screen result?
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Currently, our policies do not allow you to challenge the results of a drug screen.

Will random drug screens be required?
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Yes, employees may be subject to random drug and/or alcohol testing. Some employers may require random drug screens as part of their workplace policy, particularly for safety-sensitive positions or jobs that involve operating heavy machinery.

Will a drug screen be required after an accident?
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Yes, many employers require a drug screen following an accident or workplace incident. This is part of their standard safety protocol to ensure that drug or alcohol use did not contribute to the incident. If this applies to you, you will be notified about the required drug screen.