How do I complete this section?
To complete the authorized representative (rep) section for the I-9 form:
This process ensures compliance with federal law, requiring an in-person verification of identity and work authorization documents by an authorized representative.
Provide the details of the person who will act as your rep
Your rep will get instructions to verify your identity and fill out their part of the form
This section is only complete after your rep has reviewed the form with you and finished their part.
1. Select an authorized rep and request them to review your I-9 documents via text or email.
Ensure that the verification is conducted in person, as required by federal law.
2. Your rep will receive a message via text or email and should click the link to review your I-9 documents.
The verification must be completed in person to comply with federal requirements.
3. Once the review is done, go back to the “Work Status” page and submit your I-9 form.
Remember, the verification process must be conducted in person to meet legal requirements.
Who can be an authorized rep?
A rep can be any person who is willing to complete and sign the I-9 form with you. They must be physically present to verify your documents. This could be a trusted friend or family member.
The verifier must also ensure compliance with federal requirements by physically inspecting the documents and attesting to their authenticity.
Couldn’t send a message to the rep.
If you’re having trouble sending a message to your rep:
Double-check that their email address or phone number is correct
Make sure your internet connection is working and restart the app
Try sending the message again
If you are still having trouble with it, contact our support team.
The rep didn’t get the message/email.
If your rep didn’t get the message:
Double-check that their email or phone number is correct
Ask them to check their spam or junk folders
Try sending the message again
If you are still having trouble with it, contact our support team.
The rep can’t complete the review.
If your rep is unable to complete the review, ask someone else to be your new rep.
If you are unsure who can serve as a new rep, consult your employer for guidance or options.
I want to change my rep.
If you need to change your rep:
Go to the "Authorized Rep" section
Click on “Edit Representative”
Enter the new rep’s information and submit it
Both you and your new rep will get notifications to complete the I-9 form.
I don’t want to share my location.
Sharing location is preferred because it helps with document verification, but it’s not required to submit the form. If you’re uncomfortable with sharing your location, you can skip it.
My status is in progress.
Your status is in progress if you haven’t finished your I-9 form. If your I-9 form has been completed and reviewed, but your status still says "in progress," it might be because there’s a delay or there are extra steps needed to verify your information. Please allow some time for the system to update your status.
Is the rep held legally responsible?
The rep is not legally responsible for your actions, but they are accountable for completing the I-9 form correctly. They must verify your identity and make sure that the information is accurate. It’s important to choose someone who understands the responsibility of completing the form.



