Some jobs on Traba require you to attend an onboarding session before your first shift. It’s a short, in-person meeting with a member of the Traba team. You’ll finish any needed paperwork, get your documents checked, and get set up to start work.
Is it in person?
Yes. Onboarding sessions happen in person, not over the phone or video. If you can’t go in person, contact us before the session so we can help.
Where do I go?
Your invite tells you the exact address and room.
You’ll get the session details by text from the Traba team, and the session may also show in your Traba app. Check the room or building name before you leave. Some venues have several rooms.
How long does it take?
Most sessions are scheduled for 1–2 hours. Your own part is often much shorter, so you may be finished well before the end of the window. Some jobs include safety or role training in the session, which can take longer. Your invite will say if so.
Arrive on time, or a few minutes early. Late arrivals may need to be moved to another session.
What should I bring?
A phone that is fully charged, with the Traba app installed and logged in.
Your original, unexpired ID documents. For most jobs, this means one of these:
a U.S. Passport, Green Card, or Employment Authorization Document, or
a driver’s license or state ID, plus a Social Security card or birth certificate
Photocopies, photos of documents, and receipts for replacement documents are not accepted.
Anything else your invite asks for.
What happens at the session?
Every job is a little different, but most sessions include:
App check: we make sure your Traba account and profile are complete.
Paperwork: you finish any remaining onboarding steps, such as tax forms and work agreements if required.
Document check: a Traba team member reviews your ID documents in person to verify you’re authorized to work.
Screening: some jobs need a drug test or a background check. If yours does, it may be done or started at the session.
Job details: you’ll learn about the role, site rules, and what to expect on day one. Some employers include safety training here.
Next steps: we’ll explain when and how you’ll be scheduled. Your shifts will appear in the Traba app once you’re added.
Am I paid for the onboarding session?
It depends on the job and the state. Some sessions are paid and some aren’t. Your invite or your Traba contact will tell you which applies to your session.
I can’t make my session. What do I do?
Let us know as soon as possible by replying to the text you received. We’ll move you to another session. Missing a session without telling us can delay your start date.
I arrived, and something’s wrong
If you can’t find the room, nobody is there, or you’re running late, text the number that sent your session details right away. You can also message Worker Support in the Traba app.