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Instant Pay FAQ

All things Instant Pay

Javier avatar
Written by Javier
Updated over a week ago

What is Instant Pay?

Instant Pay is a feature that allows Traba workers to be paid as quickly as 30 minutes after the completion of a shift. After enrolling for Instant Pay and adding an eligible payment method to your account, you will be ready to start collecting your earnings as soon as you clock-out!

Who is eligible for Instant Pay?

Right now, Instant Pay is only available after a perfect shifts streak of at least 3 and maintaining healthy metrics.

My payment method is not eligible for instant pay. Can I change it?

At this time, Instant Pay only works using Debit Cards at participating banks. If your current payment method is not eligible, you can replace by clicking on “Change Payment method” inside the Instant Pay menu:

Once Instant Pay is enabled on my account, will I receive my earnings immediately after the completion of every shift?

Once Instant Pay is turned on, all future payments will be transferred to your debit card minutes after you clock out of your shift.

Instant Pay may be disabled for an individual shift if:

  • Traba has disabled Instant Pay for this shift (e.g. a complex shift or a shift that requires verification with the business partner after the shift is completed)

  • The shift is less than 4 hours.

  • You did not log a required break for this shift or your logged break length does not match what is expected for this shift.

  • You arrived late to the shift or you clocked out much later than the shift was expected to end.

  • The earnings received for this shift would cause you to earn more than $300 via Instant Pay in a single day.

If Instant Payment is disabled for one or more of these reasons, your payment for the shift will revert to the traditional 2-day bank transfer method.

‍Is there a cost for using Instant Pay?

Yes, using Instant Pay incurs a fee of 1.5% of the total transferred amount or $0.50, whichever is greater. This will automatically be removed from your payout.

I no longer want to use Instant Pay, can I turn it off?

You can revert back to the traditional 2-day payment method at any time (even mid-shift) by navigating to your Payments page in your Profile and disabling Instant Pay.

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