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Frequently Asked Questions
Frequently Asked Questions

Frequently Asked Questions

Javier avatar
Written by Javier
Updated over a year ago

Where is Traba currently offering jobs?

Traba is currently offering work opportunities across the United States. Traba has work opportunities in Florida, Texas, Arizona, Georgia, Ohio, Tennessee, and North Carolina. We will be launching soon in other states across the United States!

What do I need to sign up?

To work with Traba, you will need the following:

  • Be 18 years of age or older

  • Pass a criminal background check

  • Have access to a smartphone with the Traba app installed

Are Traba workers employees or contractors?

All workers on Traba are 1099 independent contractors.

What do I need to bring to a shift?

Most of our shifts will only require that you show up wearing comfortable work clothes and closed-toed shoes. Some shifts may have special requirements. You will find the requirements for each shift on the Shift Details page.

Our business partners reserve the right to turn away any workers that show up wearing inappropriate attire or clothing that does not meet the requirements included in the shift description.

What if I need to cancel a shift I already accepted?

To provide the best service we can to our business partners, it’s extremely important to only accept shifts that you intend on actually attending. However, we understand that life can be unpredictable and things may come up.

If you need to cancel more than 18 hours before the start of the shift, simply navigate to your Schedule page, select the shift you want to cancel, and press the “Cancel Shift” button.

If you need to cancel an upcoming shift, it is very important to do so as soon as you can. If you late-cancel (that is, cancel your shift within 18 hours from the start of the shift), your reliability score will go down and you could lose access to certain shift opportunities.

What happens if I don’t show up for a shift?

Our business partners have placed their trust in you and expect that you’ll arrive for your shift on-time and prepared.

If you do not show up to your shift without canceling before the start time, your account will be suspended for seven (7) days and you will be removed from any future shifts you have accepted. Your reliability score will also go down and you could lose access to certain shift opportunities.

Abandoning a shift before it is complete will also be counted as a no-show and will result in a seven (7) day suspension.

Please note that showing up to a shift late, without the requested attire or abandoning shift before completion will be counted as a no-show and that Traba reserves the right to suspend workers whose combined no-show rate and late-cancellation rate exceed 30%.

What should I do if I am injured on a shift and would like to file a claim?

Email Traba support at [email protected] and we will provide you with the appropriate claimant form.

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