You can confirm your shift on the Traba app starting 2 hours before the shift start time. Aim to do so before 90 minutes the shift starts, it helps us get an accurate count of workers on their way to shifts and we begin cancelling workers off shifts and look for guaranteed replacements around that time.
Attending unconfirmed shifts can lead to issues such as non-payment and lack of safety coverage. Always ensure your shift is confirmed in the Traba app to avoid these risks.
Only attend shifts that are confirmed in the Traba app. If a shift does not appear in your app schedule, it is not confirmed, and you should not go to the worksite. If your shift was canceled and you were removed from it, you do not need to attend the work location. Even if you receive a confirmation text or verbal instruction from a business, you must verify that the shift appears in your Traba app schedule. If a supervisor or business asks you to attend a shift that is not listed in your app, do not go. Instead, request that they officially add you to the shift in the app. Note that Traba support cannot manually add workers to shifts; all scheduling must go through the app.
In order to confirm your shift, open the Traba app --> go to your 'Schedule' --> click on your upcoming shift --> confirm that you understand all the time, location, attire and other shift requirements --> and click "Yes. I am going". That's it, easy-peasy.
Before confirming, ensure you have signed up for the shift when it was posted in the Traba app. This step ensures you are eligible to confirm and attend the shift.
If the shift status shows "Accepted" but does not appear on your calendar, it is not confirmed. Wait for it to be added to your schedule before heading to work.
Before confirming, double-check that the shift appears in your calendar under "Scheduled Shifts." This ensures you are officially scheduled.
Common Misconceptions About Shift Assignments:
Receiving a call or message does not confirm your shift; always check the app.
Applying for a shift does not guarantee confirmation; only shifts in your calendar are confirmed.
Disconnecting from a shift means you cannot be added back to it.
Do not attend a shift unless it is confirmed in your Traba app schedule, even if it’s close to the start time.
If your app shows a shift on a different day, you do not have a shift today.
Only go to the worksite if the shift appears in your Traba app schedule. If it’s not there, do not attend.
FAQs on Shift Confirmation
Can I attend a shift if it’s not on my app schedule? No. You must be officially added to the shift in the app to be eligible to work and be paid.
What should I do if I receive a personal request to work a shift? Ask the business to email Traba so you can be officially added to the shift in the app. Do not attend until the shift appears in your schedule.
Can I clock in at a different time if my supervisor asks me to? Yes, if your supervisor has requested a different time, you can clock in accordingly.7. If a shift is added to your schedule on an off day, you are still expected to attend as normal.
Attending a shift that is not confirmed in the Traba app can lead to the following issues:
Non-payment: You will not be paid for shifts that are not scheduled in the app.
Lack of safety coverage: Accidents or injuries during unscheduled shifts are not covered by Traba’s trust and safety policy, and medical expenses will be your responsibility.- Turned away at the worksite: You may be denied entry or participation if the shift is not confirmed in the Traba app.
