You can confirm your shift on the Traba app starting 2 hours before the shift start time. Aim to do so before 90 minutes the shift starts, it helps us get an accurate count of workers on their way to shifts and we begin cancelling workers off shifts and look for guaranteed replacements around that time.
Before confirming your attendance, ensure that the shift is officially assigned to you by checking your Traba app calendar. If the shift does not appear in your calendar, you are not officially scheduled and should not attend.
To verify your shift assignment, check your Traba app calendar under "Scheduled Shifts." If the shift does not appear, you are not officially scheduled and are not expected to attend.
In order to confirm your shift, open the Traba app --> go to your 'Schedule' --> click on your upcoming shift --> confirm that you understand all the time, location, attire and other shift requirements --> and click "Yes. I am going". That's it, easy-peasy
Before confirming, double-check that the shift appears in your calendar under "Scheduled Shifts." This ensures you are officially scheduled.
Common Misconceptions About Shift Assignments:
Receiving a call or message does not confirm your shift; always check the app.
Applying for a shift does not guarantee confirmation; only shifts in your calendar are confirmed.
Disconnecting from a shift means you cannot be added back to it.
Screenshots are not included in this guide. Please refer to the Traba app for visual instructions.
