Managing Attendance and Preventing "No-Show" Penalties on Traba
Attendance is essential when using Traba, as it directly affects your ability to maintain a strong profile. This guide will explain how "No-Show" penalties work, steps to avoid them, and ways to address attendance-related issues if they arise.
What is a No-Show?
A "No-Show" indicates that you did not attend a scheduled shift without a timely cancellation or valid reason. Traba records these instances in accordance with company policy, and they result in penalties. It’s important to note that no-show penalties are typically non-removable, except under specific conditions.,
Key Steps to Avoid Being Marked as a No-Show
1. Clock-In on Time
To prevent being marked as a No-Show, ensure you clock in using the Traba app at the start of each shift. Double-check that the app has recorded your clock-in. In cases where a physical time pad is used, verify that this record syncs with the Traba app. If you encounter issues, notify the onsite supervisor immediately.,
2. Cancel Shifts on Time
If you cannot attend a shift, always cancel it through the app as soon as possible. Canceling before the shift begins will help avoid consequences. Remember, cancellations cannot be made after a shift starts.,
3. Communicate Early and Clearly
If you're facing unavoidable delays or transportation issues, notify Traba support promptly through the app’s chat feature. Traba will relay this information to the appropriate team and may take your communication into account when reviewing attendance records.
4. Follow Up on Technical Problems
If technical issues prevent you from clocking in (e.g., your PIN doesn’t work on a device), ensure you sign the onsite timesheet where applicable. Verifying your attendance with your supervisor is critical to resolving errors.
How Are Attendance Disputes Handled?
Mistakes can occur, such as being marked as a No-Show for a shift you worked. If this happens, seek supervisor confirmation. If attendance records are inaccurate, request that your worksite supervisor provide documentation to confirm your presence or shift cancellation.
Penalty Removal Criteria
No-Show penalties are rarely removed. Acceptable reasons include illness (supported by a valid doctor’s note). Non-illness-related issues, such as car trouble or traffic, do not qualify for penalty removal.
Addressing Special Scenarios
Shift Accepted Late: If you are penalized for not attending a shift you were accepted for last minute, reach out to Traba support. Penalties may be reviewed if the timing made it unreasonable for you to arrive on time.
Business Closed: Always verify the shift status in the app. Cancel the shift in advance if the business is closed to prevent markings against your record.,
Turned Away at Shift Start: If you arrive on time but the business turns you away due to overstaffing, this will count as a business cancellation and not as a No-Show.
Final Thoughts
Attendance is critical to maintain your standing on Traba, and understanding these guidelines will help you avoid penalties and unnecessary complications. Always prioritize timely communication, adhere to cancellation policies, and proactively address any issues that arise to ensure smooth attendance tracking.