What you'll do: Enter your Social Security Number, address, bank information, and upload a photo.
Common Issues & Solutions
Issue | How to Fix It |
"Invalid address" error | Your address needs to be verified by USPS. Double-check the spelling and format. If you believe your address is correct, contact support with proof of delivery (like a utility bill) and we can manually verify it. |
SSN rejected | Re-enter your SSN carefully. It must be 9 digits with no dashes or spaces. |
Profile photo rejected | Your photo must show your face clearly, be recent, not include other people, and have good lighting. Try taking it in a well-lit room. |
Bank info not accepted | Check your routing and account numbers from a check or bank statement. Your routing number should be 9 digits. |
