If you wish to delete your worker account for any reason, you can do so in your Traba app. Please be aware that if you delete your worker account you will:
No longer be able to access your account, and all of your personal information will be deleted.
Your account and personal information cannot be accessed again for 90 days.
You will be removed from all future shifts.
Please note that for payment and tax purposes, Traba will retain data on past shift information and history, payment history, and company experience. To delete your worker account, open your app and log in. Once logged in, click on your profile in the top left of the screen. Navigate to Personal Settings or tap the question mark icon in the top-right corner.
Then click on the question mark in top right corner. Alternatively, you can navigate to Personal Settings before proceeding.
Then click on the "delete your account" button at the bottom of the page.
Read through the rules around account deletion. If you are sure you want to delete your account, press "Delete my account" and your account will be deleted.
Can Traba Support Delete My Account?
No, Traba support cannot delete accounts on your behalf. You must initiate the deletion process yourself through the app.
Switching from a Business to a Worker Account
If your account is incorrectly set as a business account, you can switch it to a worker account by following the instructions in the help center. Visit the How to Change My Account from a Business Account to a Worker Account guide for detailed steps.
Deleting a Business Account
To delete a business account:
Log in to the Traba Business Portal.
Go to Account Settings (bottom-left corner).
Open the Delete Account tab.
Complete the form and submit your delete request.
If no shifts have been posted, the account will be deleted automatically.
Unauthorized Account Creation
If your email was used to create an account without your consent, contact Traba support to have the email removed. Once removed, you can create a new account using the same email address.
Why Am I Being Asked Business-Related Questions?
This may occur if your Stripe account is set up as a business. To switch to an individual profile:
Log in to your Stripe Dashboard.
Go to Settings.
Select Account Details or Business Settings.
Change the business type to Individual/Sole Proprietor.
